Contact Us
Questions, corrections, or feedback—we're here to help Australian players navigate online casinos.
General Inquiries
For general questions, feedback, or suggestions about our content:
Please use the contact information provided through our site. We aim to respond to all inquiries within 48 hours.
Report Errors or Corrections
We strive for accuracy in all our reviews and content. If you've noticed an error, outdated information, or have a correction to suggest:
- Specify the page URL where you found the error
- Describe the error clearly
- Provide correct information if possible
- Include sources that support the correction
We investigate all correction requests and update our content when warranted.
Casino Operators
If you represent an online casino and have found factual errors in our review of your site, we're happy to investigate and correct them.
When contacting us about a review, please provide:
- Specific factual errors you'd like corrected
- Official documentation supporting the correction
- Your name and role at the casino
Player Complaints
While we appreciate hearing about player experiences, we cannot mediate disputes between players and casinos. If you have an issue with an online casino:
- Contact the casino's customer support team first
- Review the casino's complaint resolution process
- Contact the casino's licensing authority if unresolved
- Consider third-party mediation services for gambling disputes
We do incorporate player feedback into our reviews, but we cannot directly resolve individual player disputes.
Affiliate & Partnership Inquiries
We carefully select the casinos we feature based on our rating criteria. We do not accept unsolicited partnership requests. Our featured casinos are chosen based on quality, not commercial arrangements.
Response Times
Please note these are typical response times. During busy periods, responses may take longer.